Legal notice

Effective date: 27 August 2026 Last updated: 27 August 2026

This Legal Notice identifies the operator of https://remoxila.com and sets out the legal information that applies to your use of this website.

1. Website operator

Company name: NORTHWELL GROUP LTD
Trading as: Remoxila
Legal form: Private limited company, registered in England and Wales
Company number: 17075470
Registry: Companies House (England & Wales)
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom
Email: support@remoxila.com
Phone: +44 20 8040 3862
Customer support hours: Mon–Fri, 9:00 AM – 5:00 PM (UK time)

Payments are processed by Shopify Payments — see the Payment Policy for full details. Orders are fulfilled by our fulfilment partner ShipBob from their UK facility in Birmingham.

2. Purpose of this website

Remoxila is an online store selling stoneware plates and tableware to customers in the United Kingdom. All contractual relationships between you and us are governed by our Terms of Service.

3. Hosting

This website is hosted by Shopify Inc., 151 O'Connor Street, Ground floor, Ottawa, ON K2P 2L8, Canada — https://www.shopify.com

4. Intellectual property

All content on this website — including text, images, logos, product photography, designs and the Remoxila name and branding — is owned by or licensed to NORTHWELL GROUP LTD and protected by copyright, trade mark and other intellectual property laws. Reproduction, distribution or commercial use of any content without our prior written consent is prohibited.

5. Liability for content and links

We take care to keep the information on this website accurate and up to date, but we do not guarantee that all content is complete, correct or current at all times. Where this website contains links to external websites, we have no influence over their content; the respective operator is always responsible for external content.

6. Consumer information

Product prices are displayed in Pounds Sterling (GBP); delivery within the UK is free.
Consumer rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 apply to all purchases — see our Returns & Refunds Policy.
Data protection: see our Privacy Policy. Complaints about data handling can be made to the Information Commissioner's Office (https://ico.org.uk).

7. Dispute resolution

If you have a complaint, please contact us first at support@remoxila.com — we aim to resolve all complaints quickly and fairly. For free, independent consumer advice you can contact the Citizens Advice consumer service at https://www.citizensadvice.org.uk/consumer/ or 0808 223 1133. Disputes are governed by the laws of England and Wales (see Terms of Service, Section 21).